Nimbus Media, LLC

Privacy Policy

Nimbus Media

Effective Date: 08/24/2025
Version: 1.0

1. Introduction

Nimbus Media ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our content and platforms.

By using our services, you consent to the data practices described in this policy. If you do not agree with this Privacy Policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Identity Information: Name, username, email address, phone number, postal address
• Account Information: Login credentials, account preferences, profile information
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, comments, feedback, and correspondence with us
• Demographic Information: Age, gender, location, interests, and preferences

2.2 Technical Information

• Device Information: IP address, device type, operating system, browser type and version
• Usage Data: Pages visited, time spent on pages, click-through rates, download errors
• Location Data: General geographic location based on IP address
• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies

2.3 Content and Media

• User-Generated Content: Photos, videos, comments, reviews, and other content you submit
• Media Consumption Data: Content viewed, playback duration, interaction patterns

3. How We Collect Information

3.1 Direct Collection

• Information you provide when creating an account
• Data submitted through forms, surveys, or contact requests
• Content uploaded or shared through our platforms
• Communication with our customer support team

3.2 Automatic Collection

• Cookies and Tracking Technologies: Web cookies, pixel tags, web beacons
• Analytics Tools: Google Analytics, Adobe Analytics, and similar services
• Social Media Integration: Information from social media platforms when you connect or share content
• Third-Party Services: Data from integrated services and plugins

3.3 Third-Party Sources

• Social Media Platforms: When you connect your social media accounts
• Public Databases: Publicly available information to verify or supplement data
• Business Partners: Information from authorized partners and affiliates

4. Purpose of Data Collection and Use

We use your information for the following purposes:

4.1 Service Provision

• Providing, maintaining, and improving our services
• Processing transactions and managing subscriptions
• Personalizing content and user experience
• Enabling user communication and interaction features

4.2 Communication

• Sending service-related notifications and updates
• Responding to inquiries and providing customer support
• Delivering marketing communications (with consent)
• Conducting surveys and gathering feedback

4.3 Business Operations

• Analyzing usage patterns and service performance
• Conducting research and development
• Preventing fraud and ensuring security
• Complying with legal obligations

4.4 Marketing and Analytics

• Delivering targeted advertising and content
• Measuring advertising effectiveness
• Creating aggregate statistics and analytics
• Market research and trend analysis

5. Legal Basis for Data Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfill our contractual obligations and provide services
• Legitimate Interests: For business operations, security, and service improvement
• Legal Compliance: To comply with applicable laws and regulations
• Vital Interests: To protect your vital interests or those of others

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share information with:

• Payment Processors: For transaction processing and billing
• Cloud Storage Providers: For data hosting and storage
• Analytics Services: For performance monitoring and analysis
• Marketing Partners: For advertising and promotional activities
• Customer Support Tools: For providing technical assistance

6.2 Business Transfers

Information may be transferred in connection with mergers, acquisitions, or asset sales, subject to confidentiality agreements and privacy protections.

6.3 Legal Requirements

We may disclose information when required by law, court order, or to:

• Comply with legal processes and government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our terms of service

6.4 Aggregate Data

We may share anonymized, aggregate data that does not identify individual users for research, analytics, or business purposes.

7. Cookies and Tracking Technologies

7.1 Types of Cookies

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us analyze site usage and performance
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used for advertising and personalization

7.2 Third-Party Cookies

We use third-party services that may place cookies on your device, including:

• Google Analytics for website analytics
• Social media plugins for content sharing
• Advertising networks for targeted ads

7.3 Cookie Management

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit site functionality.

8. User Rights

You have the following rights regarding your personal data:

8.1 Access Rights

• Request information about data we hold about you
• Obtain copies of your personal data
• Understand how your data is processed

8.2 Correction Rights

• Update or correct inaccurate personal information
• Complete incomplete data records
• Request data accuracy verification

8.3 Deletion Rights

• Request deletion of personal data ("right to be forgotten")
• Withdraw consent for data processing
• Request removal of user-generated content

8.4 Portability Rights

• Receive your data in a structured, machine-readable format
• Transfer data to another service provider

8.5 Objection Rights

• Object to data processing based on legitimate interests
• Opt-out of marketing communications
• Restrict certain processing activities

8.6 Exercising Your Rights

To exercise these rights, contact us using the information provided in Section 12. We will respond within 30 days of receiving your request.

9. Data Protection and Security

9.1 Security Measures

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data encryption in transit and at rest
• Access Controls: Restricted access to authorized personnel only
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Protected servers and secure data centers
• Staff Training: Regular privacy and security training for employees

9.2 Data Breach Response

In the event of a data breach, we will:

• Investigate and contain the breach promptly
• Notify relevant authorities within 72 hours (where required)
• Inform affected users without undue delay
• Implement measures to prevent future incidents

10. Data Retention

10.1 Retention Periods

We retain personal data for the following periods:

• Account Data: While your account remains active plus 3 years
• Transaction Records: 7 years for accounting and legal purposes
• Marketing Data: Until consent is withdrawn or 3 years of inactivity
• Technical Logs: 12 months unless required for security purposes

10.2 Deletion Process

When retention periods expire, we securely delete or anonymize personal data unless legal obligations require longer retention.

11. Consent and Opt-Out Options

11.1 Consent Management

• Granular Consent: Choose specific types of data processing
• Withdrawal Rights: Withdraw consent at any time
• Consent Records: We maintain records of consent given and withdrawn

11.2 Marketing Opt-Out

• Email Unsubscribe: Use unsubscribe links in marketing emails
• Preference Center: Manage communication preferences in your account
• Direct Contact: Email us to opt-out of all marketing communications

11.3 Cookie Consent

• Cookie Banner: Manage cookie preferences through our cookie banner
• Browser Settings: Control cookies through browser preferences
• Third-Party Opt-Outs: Use third-party opt-out tools for advertising cookies

12. Policy Updates and Notifications

12.1 Policy Changes

We may update this Privacy Policy periodically to reflect:

• Changes in our data practices
• New legal requirements
• Service enhancements or modifications
• User feedback and industry best practices

12.2 Notification Methods

We will notify you of significant changes through:

• Email Notifications: Direct email to registered users
• Website Notice: Prominent notice on our website
• In-App Notifications: Alerts within our applications
• Version Updates: Updated effective date and version number

12.3 Continued Use

Your continued use of our services after policy updates constitutes acceptance of the revised terms.

13. Contact Information

For privacy-related questions, concerns, or requests, please contact us:

Privacy Officer
Nimbus Media
12511 Aste Lane Houston, TX 77065
Email: team@nimbusmedia.io
Phone: (281)-684-3830

Response Time: We aim to respond to all privacy inquiries within 5 business days.

14. Compliance and Jurisdiction

14.1 Applicable Laws

This Privacy Policy complies with applicable data protection laws, including:

• GDPR (General Data Protection Regulation) - EU
• CCPA (California Consumer Privacy Act) - California, USA
• PIPEDA (Personal Information Protection and Electronic Documents Act) - Canada
• Other applicable local and federal privacy laws

14.2 International Transfers

When we transfer data internationally, we ensure adequate protection through:

• Adequacy Decisions: Transfers to countries with adequate protection
• Standard Contractual Clauses: EU-approved transfer mechanisms
• Binding Corporate Rules: Internal privacy frameworks
• Consent: Where legally permissible

14.3 Children's Privacy

Our services are not directed to children under 13 (or 16 in the EU). We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

15. Definitions

• Personal Data/Information: Any information relating to an identified or identifiable individual
• Processing: Any operation performed on personal data, including collection, storage, and deletion
• Controller: The entity that determines purposes and means of processing personal data
• Processor: An entity that processes personal data on behalf of the controller
• Consent: Freely given, specific, informed, and unambiguous indication of agreement

Last Updated: 08/24/2025
Next Review Date: 08/24/2026

This Privacy Policy is effective as of the date listed above and supersedes all previous versions. For questions about this policy or our privacy practices, please contact us using the information provided above.

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